On-call alerting that a five-person team can actually afford.
SendAlert gives engineering teams of 3 to 50 people escalation policies, on-call schedules and alerts by push, SMS and phone call, and it is free for up to 5 users.
No account. No card. No sales call.
- Free for up to 5 users
- Push, SMS and phone calls, receipt confirmed
- A cascading failure grouped into one page
The problem
Incident alerting is priced per user per month at levels that suit a large engineering organisation, and are absurd for a team of six.
So small teams route alerts to a chat channel nobody sees at 3am, or an email nobody reads, and outages are discovered by customers.
Who it is for
Startups
Engineering teams of 3 to 50 people running production systems who need real on-call without enterprise per-user pricing.
Agencies with managed clients
Agencies running production systems for clients, where an alert has to reach someone rather than sit in a chat channel.
Internal teams without budget
Teams inside larger companies who cannot get budget for the enterprise tool.
If production fails at 3am, will someone actually get the alert?
Answer seventeen questions about how alerts reach people, escalation, schedules, alert noise and what happens after an incident. See your score, the weakest area and the gaps to close first. Runs in your browser. No account, no card, no call.
Method: yes counts a question in full, partly counts half and no counts nothing. Each is weighted from one to three by how much it decides whether an alert reaches a person who acts, and the score is the weighted share out of a hundred. Unanswered questions are left out.
Proper on-call, without the enterprise price
SendAlert gives engineering teams of 3 to 50 people routing, schedules, escalation and confirmed delivery.
- 01
Routing and escalation policies
Alert routing follows the escalation policies you define.
- 02
On-call schedules
On-call schedules with overrides and handoffs.
- 03
Deduplication and grouping
Alerts are deduplicated and grouped, so a cascading failure produces one page rather than four hundred.
- 04
Acknowledgement timers
Acknowledgement and escalation timers move an unacknowledged alert up the escalation policy.
- 05
Confirmed delivery
Alerts are delivered by push, SMS and phone call, with confirmed receipt.
- 06
Automatic incident timelines
Incident timelines are assembled automatically for the post-mortem, the part small teams usually skip.
Pricing
Free forever for up to 5 users. Beyond that, priced per user, with phone and SMS delivery at cost.
Free
A complete on-call setup, limited only by monthly alert volume.
- Full alerting and escalation
- Phone calls
TeamRecommended
For teams beyond 5 users.
- Escalation policies and schedules
- Deduplication and grouping
- Push, SMS and phone call delivery
- Automatic incident timelines
Above 50 users
For teams above 50 users.
- Phone and SMS delivery at cost
Prices in USD. Phone and SMS delivery is charged at cost and shown separately.
How it works
SendAlert, from the first step to the result.
- 1
Connect your monitoring
Integrations with the common monitoring and error tracking tools work out of the box.
- 2
Set schedules and escalation
On-call schedules with overrides and handoffs, and escalation policies.
- 3
One page for a cascading failure
Duplicates are grouped, and delivery by push, SMS or phone call is confirmed.
- 4
Review the timeline
The incident timeline is assembled automatically for the post-mortem.
Questions people actually ask
Is it really free for small teams?
Yes. It is free forever for up to 5 users, with full alerting, escalation and phone calls, limited only by monthly alert volume.
What does it cost beyond 5 users?
7 dollars per user per month, or 5 dollars per user above 50 users. Phone and SMS delivery is charged at cost and shown separately.
How are alerts delivered?
By push, SMS and phone call, with confirmed receipt.
Will a cascading failure flood us with pages?
No. Deduplication and grouping turn a cascading failure into one page rather than four hundred.
Does it work with our monitoring tools?
Yes. It integrates with the common monitoring and error tracking tools out of the box.
Why is phone and SMS delivery shown separately?
Because it is charged at cost. It is shown separately and honestly rather than folded into the per-user price.
Does it help with post-mortems?
Yes. Incident timelines are assembled automatically for the post-mortem.
Why should I trust the on-call readiness check?
The score is worked out from your own answers in your browser. It checks how alerts reach people, not your monitoring itself. The free plan for up to 5 users covers alerting, escalation and phone calls, limited only by monthly alert volume.
If production fails at 3am, will someone actually get the alert?
Answer seventeen questions about how alerts reach people, escalation, schedules, alert noise and what happens after an incident. See your score, the weakest area and the gaps to close first. Runs in your browser. No account, no card, no call.
Open the free toolIt runs in your browser. SendAlert never sees your inputs.